Local: 607-561-7328, 607-432-1451

Toll FREE: 1-800-642-7328

Career Opportunities

Work for sfcu and help us serve our community, together.

Job Openings

Bainbridge Branch- Contact Center- Member Service Center Representative-(1) position available - closing 2/3/2020

 

Job Description: 

Our financial institution is seeking a qualified candidate who thrives in a fast paced environment and is committed to providing accurate and prompt customer service. The successful candidate will maintain a strong knowledge of our products and services, accurately and efficiently process incoming calls and email correspondence and fully comply with company policies and regulations. This is a great opportunity for the right candidate to work in a competitive financial institution that is committed to providing exceptional customer service to our membership as well as cultivating employee career growth.

Office Location: Bainbridge
Job Type: Full-time   

Starting Pay: $14.00/hr.   

Responsibilities:

  •  Initiative to efficiently learn multiple programs
  • Addressing and resolving concerns
  • Assisting Members and potential Members with phone and email requests
  • Directing incoming phone calls to appropriate areas
  • Suggestive selling of products and services to members and potential members
  • Communicate professionally with all members and colleagues
  • Strictly adhere to all Credit Union policies and procedures
  • Provide exceptional customer service

Qualifications and skills:

  • Candidates must possess a high level of professional oral and written communication skills
  • Candidates must be detail-oriented.
  • Ability to multi-task using multiple systems simultaneously
  • High school diploma or GED required
  • Minimum 2 years customer service/related experience
  • Strong computer skills
  • Ability to maintain a high level of confidentiality

Sidney Federal Credit Union does not discriminate against any employee or applicant for employment on the basis of their race,color,religion,age,sex,national origin,marital status,disability, Veteran status,recently separated Veterans,sexual orientation,genetic information,victims of domestic violence and stalking, and all other categories covered by law.

Application

Walton Branch-Part Time Service Representative (1) position available-closing 1/21/2020

Job Description

We are seeking a qualified candidate to join our "front line" staff in providing exceptional customer service to our membership. Here at sfcu, we strive to take exceptional care of our employees and our members. You will have the opportunity to gain a strong knowledge of our products and services and the skills needed to accurately and efficiently process member transactions that fully comply with company policies and regulations. This is a great opportunity for the right candidate to work in a competitive financial institution that is committed to providing exceptional customer service to our membership as well as cultivating employee career growth.

Office Location: Walton

Job Type: Part Time 20-24 hrs/week-every Saturday required.

Salary: $13.00/hour

Responsibilities:

  • Process financial transactions accurately and promptly
  • Suggestive selling of products and services to members and potential members
  • Communicate professionally with all members and colleagues
  • Strictly adhere to all Credit Union policies and procedures
  • Provide exceptional customer service

Sidney Federal Credit Union does not discriminate against any employee or applicant for employment on the basis of their race,color,religion,age,sex,national origin,marital status,disability, Veteran status,recently separated Veterans,sexual orientation,genetic information,victims of domestic violence and stalking, and all other categories covered by law.

Application


sfcu is all about helping people and giving back to the community. Our mission is to provide superior service to our members and empower them to reach their financial goals. Employees are a vital part of how we achieve this mission, and best serve our communities.

Why work at sfcu?

At sfcu, our values are simple:

- Put people first
- Do the right thing
- Create a positive experience
- Have fun

These values extend not only to the services we provide members but also to the experiences of our employees. If these values resonate with you, and you want to be part of our growing community, check out our job listings.

Looking for employment opportunities?

sfcu is an Equal Opportunity Employer. Applications are only accepted for open positions, posted on Indeed: (https://www.indeed.com/cmp/Sidney-Federal-Credit-Union/jobs) and the Department of Labor US Job Bank website: (https://newyork.usnlx.com).

When applying for an open position, please note the application instructions and deadline dates. Applications will not be accepted after the posted deadline. For inquiries, or if you are unable to access the website due to a disability or any other reason, contact the sfcu Human Resource Department at 877-642-7328.

sfcu has offices located in:

  • Bainbridge (Branch office and Contact Center)
  • Delhi
  • Greene
  • Hancock
  • Norwich
  • Oneonta (Market Street and Oneida Street)
  • Sidney
  • Walton
Become a sfcu member Become a sfcu member
Contact Us Today!

Phone: 877 642-7328

ART (Audio Response Teller)

Local: 607-561-7328, 607-432-1451

Toll Free: 1-877-642-7328

www.sfcuonline.org contains links to websites owned and operated by third parties. By accessing these links, you acknowledge that Sidney Federal Credit Union (sfcu) is not responsible for content on third party websites, nor does sfcu represent members or companies in any transactions on these sites. Privacy and security policies on third party websites may differ.

Rates and earnings advertised through sfcu's website, ads, and promotions may be subject to change based on account fees.

Click here to learn about Fair Housing Opportunities© 2019 sfcu | This credit union is federally insured by the National Credit Union Administration.Click here to go to national credit union website