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External Transfers – How to Add an External Account (Accounts at other Banks or Credit Unions)

You will need to complete a one-time set up to add an external account. Started transferring funds to/from external accounts via the Transfers option under Money Movement. See the More Actions tab. Once an account is confirmed, it will continue to be available to transfer funds to/from that account.

There are a couple of ways to add an external transfer account from Desktop and one from Mobile App:

1- Select the click the More Actions tab from within Transfers found under Money Movement, then select the Add Account In the App slide the Make a Transfer image to the left to display this option.

2- Alternatively, you can select Make a Transfer and click Add an account option located within the From account or To account dropdowns.

Once the Add an Account option has been selected, Select Add an account manually.

Enter the Account Type, Routing Number, Account Number, and Nickname to initiate the trial/micro deposit. Click the Continue button to add the account. If MFA is enabled, you will be prompted to authenticate. Once the trial deposit workflow has been initiated, a success screen will appear.

Two trial/test deposits will be sent. This process may take up to 3 business days to complete. Before the account can be added to your profile, you must confirm the value of the first and second trial deposit.

Verify Trial Deposits

To confirm the account. Navigate to Settings widget by doing the following:

1. Click the Profile dropdown menu at the top left of the
2. Select Settings.
3. Click the Accounts

Find the desired account and click the Confirm button next to the account to confirm.

Enter the dollar amounts of the two micro/ test deposits made by us into the receiving account. Note: You only have three chances to submit the correct trial deposit amounts. After the third failed attempt contact us at 877.642.7328.

Click the Confirm button to confirm the account, or click the Cancel button to exit the Confirm Trial Deposits window without confirming the account.

If Trial Deposits are successfully entered, the user will be returned to the Accounts Tab and a green banner will appear at the top stating Your external account has been confirmed.

Congratulations! This account may now be accessed Online or in the SFCU Mobile App. 

If you are experiencing difficulty logging into Online Banking, please verify the following:

• Are you using the correct username?
  • You would have created a unique username at time of initial registration.
• Are you using the correct password?
  • If you are unsure of your password, select the ‘Forgot Password’ option to reset the password and access your account.

If registering for the first time – Only provide the account number without any leading zeros or suffix numbers. When temporary password is provided you must type the entry. The copy/paste function is not allowed.