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Live Chat

The easiest way to get help right away is to start a live chat.

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Email Us

If you can't chat right now, send us a message.

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Phone Number

Or just simply talk over the phone.

877-642-7328 (SFCU)

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SMS Text Messaging

If you get an unexpected text, don't respond until you contact us using an alternate contact method.

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Branches & ATMs

Find an SFCU branch, Shared Branch, ATM or iTM near you

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Application Status

Have you submitted an application for an account or loan and wish to inquire about its current status?

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Frequently Asked Questions

  • SFCU is available to assist you with a lost or stolen SFCU Debit or Credit Mastercard 24/7.

    Call 877.642.7328 for assistance.

  • Yes, you can access your account using a touch-tone phone 24/7 using ART (Audio Response Teller) by calling 800.642.7328

  • Yes, there are times when we will send you a text. Your security is of the utmost importance to us. If you get an unexpected text, don’t respond until you contact us using an alternate contact method. Remember we will never ask for your social security, credit/debit card number, online password, or PIN. If you are asked to provide such information – contact us by going to our website or by calling us directly.

We will be CLOSED Saturday, May 25th and Monday, May 27th in observance of Memorial Day. If you are contacted and asked to provide your online banking credentials, passwords or any other SFCU account information, do not share this confidential information! Immediately hang up and call us at the phone number provided on our website during regular business hours. Scammers may try to represent themselves as SFCU staff or create a sense of urgency. Do not become a victim of fraud.