Hours of Operation
What is the Virtual Branch?
The Virtual Branch is an extension of services that Sidney Federal Credit Union offers. Members can access us anywhere from their mobile device or computer by clicking on the “how can I help you” bubble. They can then communicate with a specialist via chat, phone call or video. Members can also visit an ITM and be connected via video to a live teller. Your Credit Union, on your time.
This is an ever-growing and developing department that will be leading the way in our Digital Transformation. Now more than ever we are seeing a shift to a more digital world with instant gratification. To stay relevant and be a leader of this new era, we will use best practices to put our members first and allow them more avenues to reach us for their needs.